Covid-19 information for families

Covid-19 information for families

Updated Thursday 27 March
At Very Special Kids we are committed to the health and wellbeing of our community. We understand that today’s State Government announcement of a 7-day lockdown may be disappointing and concerning for many people in Victoria. For the families we care for, we acknowledge the impact of the unpredictable environment, and we remain committed to supporting you the best way we can.

To ensure we continue to support as many families as possible, we have adapted some of our services. These include:

  • Hospice bookings will continue, with all existing PPE arrangements. Only one parent is permitted during admission and discharge
  • Family support services will revert to telehealth and zoom sessions
  • Bookings at Glen Osmond Farm in Woodend cannot be honoured

We will endeavour to support in home end-of-life or emergency situations, please contact your Family Support Practitioner to discuss.

To align our services with advice from the Department of Health and Human Services (DHHS), the following COVID-safe measures are permanently in place:

  • All children requiring end of life care will be admitted as well as emergency admissions.
  • Staffing for the hospice will be in accordance with mandatory ratios.
  • Visiting the hospice will be kept to a minimum, with the exception of end of life care.
  • All staff, volunteers and visitors will have daily temperature checks and declaration as well as signing in on arrival.
  • Very Special Kids will continue to follow the guidelines and advice from DHHS and collaborate with other community agencies to support continuity of care
  • For more information, visit: dhhs.vic.gov.au/coronavirus-covid-19-daily-update.

There are some important actions that all of us can take to reduce exposures and stay healthy. The most important action is to practice good hand hygiene. Take the following steps to reduce your exposure and chances of contracting COVID-19:

  • Wash hands often with soap and running water, for at least 20 seconds.
  • Dry with disposable paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Isolate yourself at home if you feel sick. If you take medication, ensure you have adequate supplies.
  • Phone your GP first if you need medical attention. They will tell you what to do.
  • Continue healthy habits: exercise, drink water, get plenty of sleep.
  • Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.
  • Get the flu shot (available from April).
  • If you are concerned, call the 24-hour Coronavirus hotline 1800 675 398. Please keep Triple Zero (000) for emergencies only
  • Download, print and share these tips from the Department of Health and Human Services